LOGO DESIGN QUESTIONS AND ANSWERS

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 logo design ball HOW IT WORKS
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LOGO DESIGN KIT AND FILES
 logo design ball GENERAL

For more information please call Toll Free: 1-888-905-6462


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HOW IT WORKS
When do you start working on my project? ->
How long does it take before I can see my samples? ->
How can I see my logo design samples? ->
How many changes may I ask for my logo design? ->
What if I don`t like any of the initial logo designs? ->
What if I have my own idea for the logo design? ->
Can you redo my existing logo design? ->
Do you do illustrations? ->
What is the difference between a corporate image and an illustration? ->
Do you make logo design for products, titles, or names? ->
When I view my stationery on the web site it seems to have different colors then my original logo design? ->
Who keeps the rights of the logo design? ->

logo design ball LOGO KIT AND FILES
What files will I get if I order the Silver package? ->
What files will I get if I order the Golden package? ->
What is the difference between the Golden and the Express package? ->
What is a Word Template? ->
What are the limitations of the word template? ->
Will you provide me with scalable vector files? ->
What is a scalable vector file? ->
What is a bitmap file? ->
What are Pantone colors? ->
How can I use vector files? ->
How can I use bitmap files? ->
Can I edit my business cards and stationery? ->
Why does the color look different when I print it? ->
What is a difference between CMYK and Pantone colors? ->

logo design ball GENERAL
Do you do printing? ->
Do you design brochures? ->
How many designers work at LogoBee? ->
Does LogoBee have any rights over the logo design? ->
What software do you use to create the logo design? ->
Which of the payment methods do you accept, and which don`t? ->

  HOW IT WORKS  
logo design ball When do you start working on my project?
We will start working on your project as soon as we receive your logo request.
logo design ball How long does it take before I can see my samples?
Your samples will be presented to you five business days after we receive your payment.
logo design ball How can I see my logo design samples?
After we receive your payment we will create a personal web page for you where we will upload your logo design samples.
logo design ball How many changes may I ask for my logo design?
Unlimited changes can be applied to your chosen logo design, until you are 100% satisfied.
(please see package details)
logo design ball What if I don't like any of initial logo designs?
You will be presented with six or more completely new logo design variations.
logo design ball What if I have my own idea for the logo design?
Any ideas or requests you may have for your future logo design you may indicate in your logo request, or contact your project coordinator. Please be as specific as possible.
logo design ball Can you redo my existing logo design?
Yes. Please provide us with the latest version of your logo design, and mention it in your logo request.
logo design ball Do you do illustrations?
Our packages and prices do not include illustration designs. Please contact us to get our quotes on illustrations.
logo design ball What is the difference between a corporate image and an illustration?
There is a big difference between a corporate image and an illustration. Corporate images are very simple, which makes them unique, memorable and highly recognizable from any distance and at any size.
Illustrations are usually a very complicated artwork that looses it's quality when reduced in size. Very busy images like these are hard to read and recognize.
logo design ball Do you make logo design for products, titles, or names?
Yes, we create any type of graphic identity.
logo design ball When I view my stationery on the web site it seems to have different colors from my original logo design?
Yes, it happens because we match your logos RGB colors with Pantone colors for your stationery. Pantone colors may appear different on screen because we match them on the Pantone chart as it will appear when it gets printed. You will get a version of your logo in RGB colors as well.
logo design ball Who keeps the rights of the created logo design?
All the rights of the Artwork and Logos we create for our customers belong to our customers.
 
  LOGO KIT AND FILES  
logo design ball What files will I get if I order Silver package?
You will get optimised bitmap files for the WEB: (*.GIF 72dpi, *.JPEG 150dpi, PNG-24 (transparent)) , high-resolution image (*.TIFF 300dpi), scalable vector files for printing (*.ai, *.pdf) in RGB, and black&white colors, if the logo has less then 4 colors we will also provide Pntone colors.
logo design ball What files will I get if I order the Golden package?
Everything that we offer in Silver package, plus your stationery layout files (up to 6 business cards, letterhead and envelope design) in CMYK colors and ready to print vector format.
logo design ball What is the difference between the Golden and the Express package?
The main difference of course is how fast we deliver the initial logo design samples. When ordering Express Package It only takes us 2 business days to deliver your initial samples. Plus you receive a word template of your letterhead.
logo design ball What is a Word Template?

Word Template is a Microsoft Word file. We only provide letterhead design for the word template.
It contains almost exact replica of your original letterhead design, with an option to type in the body of the document and leaving all the graphical elements untouched. If you have Microsoft Word you can print this document on your local printer directly from your computer. However there are some limitations in quality and positioning.

logo design ball What are the limitations of the word template?
Word template does not allow to embed a high quality vector graphic or a higher resolution bitmap file.
Therefore the previewing and printing quality is not as high as the original vector files.
There is no option to implement bleeding in the word template document.
Some white space margins may be visible on your document. The size of the margins is determined by the program and the printer set up.
logo design ball Will you provide me with scalable vector files?
Yes, we provide you with scalable vector files.
logo design ball What is vector a scalable file?
Vector files are files that you can resize, scale, and even change colours or fonts without loosing any quality or resolution on your image. It's best to make GIFs or any other bitmap formats you may need for your web site. Vector files are mostly used by professional designers or print shops.
logo design ball What is bitmap file?
Bitmap files are a more popular file that are the best to use on the Web. You may use them on most word applications, they are small in size, but hard to modify because of their poor resolution. You may notice a big distortion in your image if you try to scale a bitmap file. The most popular bitmap files are GIF, JPEG, TIFF and BMP.
logo design ball What are Pantone colours?
Pantone colours are used by professional print shops around the world. They are universal colours that help designers, print shops and customers talk in one language.
logo design ball How can I use vector files?
Vector files are used on specific vector based software applications such as Adobe Illustrator and Corel Draw.
logo design ball How can I use bitmap files?
Bitmap files may be used in a large variety of software applications, such as Adobe Photoshop, Photo Paint or many other programs. They can be opened in most word processing applications such as Microsoft Word and many Web design programs.
logo design ball Can I edit my business cards and stationery?
Yes, you can edit, or change all the information on your business card and stationery.
You will need to have Adobe Illustrator , or Corel Draw installed on your computer, because your stationery files are in a vector format.
logo design ball Why does the colour look different when I print it?
Your personal printer doesn't`t use exact colours that you see on the screen. You have to calibrate your printer with the screen first for the best match.
logo design ball What is a difference between CMYK and Pantone colours?

CMYK- is a four colour process printing technique, widely used in home printers and even industrial printing.
Pros: relatively less expensive; can print in unlimited amount of colours; can be printed on a home computer.
Cons: colours are not very sharp; printed colours almost always will be in different shades (very hard to control the lightness and saturation of the colours each time it is printed); requires a lot of printer calibration; is limited to a less heavy paper stock.
Conclusion: CMYK is preferable for printing in more than 3 colours. It works best for home and office printing, but is not the best solution for professionally printed stationery.
Pantone – is a spot colour printing technique, only used in professional print shops.
Pros: colors are very sharp and always accurate for every printing; can be printed in very large quantities; can be printed on heavy paper stock and multiple paper surfaces.
Cons:  Not the cheapest solution, as it gets very expensive if used more than 3 colors; not suitable for home office printing.
Conclusion: This is the most recommended printing technique for printing high-quality professional stationery; not good for home printing.

 
  GENERAL  
logo design ball Do you do printing?
Yes, we now offer printing services, and a complementary 500 business cards in CMYK free of charge with the purchase of Golden or BundleBee packages. To see more please visit http://www.logobee.com/logo-design-prices/logo-design-prices.htm
logo design ball Do you design brochures?
Yes, LogoBee is now offering flyers and brochure design. http://www.logobee.com/logo-design-prices/logo-design-prices.htm
logo design ball How many designers work at LogoBee?
We have a logo design team of 7 high class professional designers who are working full time in a house.
There are at least two logo designers working on each project.
logo design ball Does LogoBee have any rights over the logo design?

LogoBee doesn`t register or protect the logo design that it created for its` clients. We provide all the rights for the customers to register their logos. The client is responsible for protecting and registering the rights of his logo. However we closely watch , so no one is using our samples for false advertising without a writing permission from LogoBee. No one can use LogoBee logo design samples under his name except the client himself, who has all the rights for the logo design.

logo design ball What software do you use to create the logo design?
Our designers work with multiple software application, mostly Adobe Illustrator for the logo design work..
logo design ball Which of the payment methods do you accept, and which don`t ?
We accept all the major credit card: Visa, Master Card, Discovery, American Express. We also accept company checks or money orders, and Pay Pal. We do not accept bank transfers, or in a special case there is an extra fee of at least $15.
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For more information please call Toll Free: 1-888-905-6462
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